Last updated: March 31, 2026
This Privacy Policy explains how Yohoster, LLC collects, uses, and protects your information when you visit our website or purchase our services. We are committed to maintaining the highest standards of technical integrity and data security.
1. Information We Collect
We collect information to provide high-level engineering services and a secure hosting environment. This includes:
- Identity Data: Your name and professional contact details.
- Transaction Data: Details about payments for your maintenance plans and hosting services.
- Technical Onboarding Data: Information provided during the migration process, such as ManageWP connection keys, server IP addresses, and encrypted access credentials.
- Technical Log Data: IP addresses, browser types, and site performance metrics collected for security monitoring and optimization.
2. How We Use Your Information
Your data is used strictly for the technical management of your online assets. We use your information to:
- Establish secure connections to your WordPress and WooCommerce environments.
- Perform deep system audits and database optimizations.
- Monitor your site for security threats and malware.
- Process monthly or annual billing for your selected service tier.
- Communicate technical updates and performance reports asynchronously.
3. Data Security and Professional Standards
As a specialist consultancy, security is our primary focus. We implement the following protections:
- Encryption: All sensitive technical data is collected via secure, encrypted forms.
- Credential Purging: Administrative credentials provided for site migrations are purged from our active records immediately after the migration is finalized.
- Restricted Access: Your technical data is never shared with third-party call centers or entry-level support teams.
4. Third Party Services
We partner with established industry leaders to facilitate your hosting experience:
- GoDaddy: We use the GoDaddy Reseller platform to provide infrastructure and billing services.
- ManageWP: We use the ManageWP Worker protocol to monitor site health without storing your WordPress password.
- Payment Processors: Payments are handled through secure, PCI compliant gateways. We do not store your full credit card details on our local servers.
5. Community and Discount Verification
If you apply for our Community Rate (available to First Responders, Veterans, and Non-Profits), we may collect professional identification to verify eligibility. This information is used only for verification and is not sold or shared with external marketing entities.
6. Your Rights and Control
You maintain full control over our access to your website. You can revoke our ManageWP connection at any time by deactivating the Worker plugin in your WordPress dashboard. You may also request a summary of the data we hold about your business at any time.
7. Updates to This Policy
We may update this policy to reflect changes in technical protocols or security standards. We will notify active clients of any significant changes via the email address tied to their account.
Contact Information For technical questions regarding your data or this policy, please contact us through your client portal at yohoster.com.